How To Be The Perfect Merchant...
I have finally decided to stop being so negative and give you some constructive ideas on how to be a decent merchant...
Planning Ahead
Planning ahead is crucial in affiliate marketing, it's pointless telling an affiliate, agency or network something after the event. Affiliates tend to plan at least 6 months in advance. I know you don't always have info so far ahead and if you do, you don't want to let it out... Get them to sign a disclaimer, tell them to keep it schtum... There are ways around this. For an affiliate to do their own SEO and PPC-ing, they need time!
Choose The Right People To Work With
- Agency - If you decide to work on an agency, shop around, talk to people and get a feel for what they do, how they do it and more importantly the results they achieve. Different agencies work differently, so you have to find out who works best for you and what you want to do with your business. Make sure they have regular contact with affiliates and networks.
- Network - Pick a network with great technology and decent staff. It's pointless having good technology if the staff have no idea what is going on. Attend the training sessions, these are a great way to get the ideas juices flowing. Make sure you understand the reporting, good reporting is crucial to making any affiliate programme work effectively and economically.
- Affiliates - Do your homework, find out who has what sites, talk to the affiliates, we are all human too you know. Pick some key affiliates to partner with and work with them, not for them or against them. Use any analytics package you can get like Hitwise to target your affiliate recruitment.
Possibly the most crucial thing to note down. Make it regular, make it important enough for me to read it, but make it short. Affiliates do not have enough time to sift through emails. Set up an affiliate blog. Use the emailing tools with the networks. Make sure you keep your agency informed. If you do not make regular contact, affiliates will forget about you. Too much contact and they will get annoyed. Strike a balance. Talk to affiliates, see how they want to be contacted, and how often, some like a text, some an email, some a phone call...
Incentivise Me!!!
At the end of the day, affiliates are hungry for money. Many of them have a primary job and do affiliate marketing as a secondary income. Dangle the carrot infront of the donkey and watch it run... Do what you can to make those happy little affiliates work that little bit harder.
Check Your Stats
It seems so simple, but keeping an eye on your reports and statistics can be the decider between profitable affiliate marketing and making a loss. Keep an eye on who performs well, who converts well and who isn't doing what they can be. This means you can adjust commissions to suit them and you can budget properly. It also means you can talk to the affiliates not performing so well and find out why. See what type of customer they have and see what solutions you can come up with.
Be Creative
Think outside the box, just because someone else did it, it doesn't mean you have to. Affiliates get bored of seeing the same old things over and over again. Create a hype about something and you will see the sales come in!
Stay tuned for 'How to be the perfect agency, affiliate and network'
Affiliate Bitch
















